Privacy Policy: Your Information, Our Commitment

At Tyson Jay Management Pte Ltd (“Tyson Jay”, “we”, “us” or “our”), we respect the confidentiality and security of the personal data entrusted to us. As a recruitment, coaching and consulting company, we collect, use and disclose personal data for legitimate business and recruitment-related purposes.

This Privacy Policy explains how we collect, use, disclose, retain and protect personal data in accordance with the Personal Data Protection Act 2012 of Singapore (“PDPA”).

1. Personal Data We May Collect

Depending on your interaction with us, we may collect personal data including but not limited to:

For candidates, applicants and individuals we approach for opportunities:

• Name, contact details, email address, phone number and location.
• Resume, CV, LinkedIn profile, work history, education, certifications, skills and professional experience.
• Current and expected salary, notice period, work preferences, job search status and career motivations.
• Interview notes, screening notes, assessment comments, candidate summaries and communications with us.
• References, referee details and verification information, where applicable and with appropriate notice or consent.
• Information you provide voluntarily during calls, messages, emails, interviews or application processes.

For clients, prospects and business contacts:

• Name, job title, company, business contact details and communication records.
• Hiring requirements, job descriptions, interview feedback, candidate preferences and recruitment-related instructions.
• Contract, billing and service-related information.

For website visitors:

• Technical and usage data such as IP address, browser type, device information, pages viewed, visit duration and website analytics.
• Cookie-related information, where applicable.

We may also collect publicly available professional or business contact information, such as information from LinkedIn, company websites, job platforms or other professional sources, where relevant to our recruitment or business activities.

2. How We Collect Personal Data

We may collect personal data when you:

• Apply for a role through our website, job advertisements, email, WhatsApp, LinkedIn or job platforms.
• Submit your CV, profile or other documents to us.
• Respond to a role, opportunity or approach from Tyson Jay.
• Agree to a recruitment discussion, screening call or interview.
• Communicate with us as a candidate, client, referee, vendor or business contact.
• Are referred to us by another individual, client, colleague or professional contact.
• Visit or interact with our website or online content.

By applying for a role, responding to an opportunity, submitting your CV or profile, communicating with us, or agreeing to a recruitment discussion, you acknowledge that Tyson Jay may collect, use, retain and disclose your personal data for the purposes described in this Privacy Policy.

3. How We Use Personal Data

We may use personal data for purposes including:

• Assessing your suitability for job opportunities.
• Matching you to current or future roles.
• Contacting you about relevant opportunities.
• Preparing candidate summaries, screening notes and shortlist materials.
• Sharing your profile with relevant hiring clients or prospective employers where appropriate.
• Arranging interviews, follow-ups, offers, onboarding and placement matters.
• Conducting reference, background or verification checks where applicable.
• Managing client recruitment assignments and hiring processes.
• Providing recruitment, coaching, consulting or related services.
• Maintaining business, recruitment, compliance, finance and administrative records.
• Improving our services, systems, website, candidate experience and client experience.
• Meeting legal, regulatory, contractual, accounting or dispute-resolution requirements.

We will not knowingly submit your CV or profile to a hiring client for a specific role without a reasonable basis to believe you are interested in being considered for that opportunity.

4. Use of Recruitment Technology and AI-Assisted Tools

Tyson Jay may use secure third-party technology tools to support our recruitment and business operations. These may include applicant tracking systems, email and communication platforms, cloud storage, scheduling tools, document management tools, analytics tools and AI-assisted tools.

AI-assisted tools may be used for purposes such as:

• Call transcription.
• Note-taking.
• Candidate summaries.
• Job-fit assessment notes.
• Interview preparation.
• Meeting summaries and action items.
• Recruitment administration.

Where audio recording, transcription or AI-assisted note-taking is used, it will be for recruitment or business-related purposes. We will take reasonable steps to limit access, avoid unnecessary collection, and avoid retaining audio recordings longer than necessary. Recruitment notes, summaries and action items may be retained where they are relevant to recruitment, client service, compliance, dispute handling or business record purposes.

If you are uncomfortable with AI-assisted transcription or note-taking during a call, please inform us.

5. Disclosure of Personal Data

We may disclose personal data where reasonably necessary for the purposes described in this Privacy Policy, including to:

• Hiring clients, prospective employers and their authorised representatives.
• Referees, background screening providers or verification providers, where applicable.
• Technology vendors, cloud service providers, applicant tracking systems and communication service providers.
• Contractors, freelancers, consultants or service providers supporting Tyson Jay’s recruitment operations.
• Professional advisers, insurers, auditors or legal representatives.
• Government authorities, regulators, courts, tribunals or law enforcement agencies where required or permitted by law.

Where we engage third-party service providers, we will take reasonable steps to ensure that personal data is handled appropriately and used only for the relevant service purposes.

6. Overseas Transfers

Some of our technology vendors, cloud platforms or service providers may store or process personal data outside Singapore. Where personal data is transferred overseas, we will take reasonable steps to ensure that the transferred personal data receives a standard of protection comparable to that under the PDPA.

7. Accuracy of Personal Data

We rely on candidates, clients and business contacts to provide accurate and updated information. Please inform us if your personal data changes or if you believe any information we hold about you is inaccurate.

8. Protection of Personal Data

We take reasonable security measures to protect personal data against unauthorised access, collection, use, disclosure, copying, modification, disposal or similar risks.

These measures may include access controls, password protection, user permissions, secure cloud systems, internal confidentiality practices and limiting access to individuals who need the information for recruitment or business purposes.

9. Retention of Personal Data

We retain personal data for as long as it is reasonably necessary for recruitment, business, legal, accounting, compliance, dispute-resolution or operational purposes.

For candidates, this may include retaining your profile and recruitment notes so that we may contact you about future suitable opportunities, unless you withdraw consent or request that we stop doing so.

When personal data is no longer required, we will take reasonable steps to delete, anonymise or securely dispose of it.

10. Withdrawal of Consent, Access and Correction

You may contact us to:

• Withdraw your consent to our continued use or disclosure of your personal data.
• Request access to personal data we hold about you.
• Request correction or updating of your personal data.
• Ask us to stop contacting you about future opportunities.
• Raise questions or concerns about how your personal data is handled.

Please note that withdrawing consent may affect our ability to provide recruitment or related services to you.

11. Cookies and Website Analytics

Our website may use cookies and similar technologies to improve user experience, understand website usage and support website performance.

You may manage or disable cookies through your browser settings. However, some parts of the website may not function properly if cookies are disabled.

12. Third-Party Links

Our website, job advertisements or communications may contain links to third-party websites or platforms. We are not responsible for the privacy practices, security or content of these third-party sites. You should review their privacy policies before providing personal data to them.

13. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, legal requirements, technology or data-handling practices.

The latest version will be published on our website with the updated date.

14. Contact Us

If you have any questions, requests or concerns about this Privacy Policy or how Tyson Jay handles personal data, please contact:

Data Protection Officer
Tyson Jay Management Pte Ltd
Email: enquiries@tysonjay.sg