Retail Manager

Responsibilities

• Take ownership of daily store operations, including opening, closing, cash handling and service standards.
• Work with retail colleagues to plan staffing and rosters around trading needs.
• Drive sales performance by reviewing customer conversion, purchase value and team productivity.
• Turn sales results and customer feedback into practical improvements to store performance.
• Maintain consistent product presentation, window displays and store layouts.
• Coordinate with marketing colleagues on promotions, customer events and in-store campaign activity.
• Recruit, onboard and coach store employees, developing their selling skills and readiness for greater responsibility.
• Support store openings and expansion while maintaining consistent operational and customer experience standards.

Requirements

• Minimum 4–6 years of retail experience, including at least 3–4 years in a managerial role within Singapore fashion retail.
• Demonstrated success improving sales and managing flagship or multiple-store operations.
• Strong understanding of premium visual merchandising, with practical leadership, coaching and interpersonal skills.
• Comfortable working hands-on across operations, sales and brand activities; experience supporting events or local marketing is highly desirable.