Network Infrastructure Engineer

We are looking for a Network Infrastructure Engineer to support the reliability, performance and security of enterprise network environments. The role covers day-to-day network operations, routing and switching, secure connectivity, monitoring and incident support within a managed services environment.

Responsibilities

• Monitor and maintain enterprise network infrastructure across switches, routers and related connectivity services.
• Configure and support Layer 2/3 networking, VLANs and routing protocols to maintain stable and efficient connectivity.
• Perform configuration backups, change tracking and capacity or utilisation reviews across the network environment.
• Troubleshoot network availability, connectivity and performance issues and coordinate timely restoration of service.
• Support firewall, VPN and other secure connectivity controls used across the infrastructure environment.
• Administer data-centre and software-defined networking technologies in line with operational requirements.
• Use network monitoring tools to identify faults, analyse trends and support preventive actions before service is affected.
• Maintain network documentation and runbooks, and participate in an after-hours support rotation for critical incidents.

Requirements

• At least 2 years of experience in network support, monitoring or troubleshooting within enterprise or data-centre environments.
• Strong understanding of TCP/IP, VLANs, routing and switching, including protocols such as OSPF and BGP.
• Hands-on exposure to data-centre switching, SDN, firewalls, VPN technologies and network monitoring tools.
• ITIL Foundation and CCNA, or equivalent certifications, with good troubleshooting, communication and teamwork skills.

Additional Information

• Working Hours: Monday to Friday, 8:30 AM to 6:00 PM, excluding Public Holidays.
• The role includes participation in an after-hours support rotation for critical incidents.